Billing

Plans & billing

Manage your subscription, usage, invoices, billing details, and payment method.

Honeylog's plan and billing pages let you choose a plan, watch your usage, keep your invoice details correct, and manage how you pay. Which pages you see depends on whether you already have an active subscription.

If you are still inside your first two weeks, read how the free trial works first.

#Choosing a plan in the Marketplace

If your team is not subscribed yet, the Marketplace is where you pick a plan.

  1. Choose a tier (such as Lite, Business, or Enterprise) and a billing interval (monthly or yearly). Each card lists what the plan includes.
  2. Enter or select your billing details (see below) before checkout.
  3. Continue to checkout, which is handled securely by Stripe.

#Plan Management

Once subscribed, Plan Management is your home for the subscription. It shows:

  • Your plan, its cost, and billing interval.
  • The status (active, grace period, or cancelled) and the next billing date.
  • Usage for every limit on your plan, such as team users, websites, networks, and custom views, so you can see how close you are to running out.
  • A link to your most recent invoice.

From here you can:

  1. Open plan comparison to upgrade to a higher tier.
  2. Manage billing in the Stripe billing portal to change payment method, download invoices, or update the subscription.
  3. Request a custom plan if you need something beyond the standard tiers.
  4. End the subscription. Cancelling takes effect at the end of the current period, and you can resume while you are still in the grace period.

#Billing Details

This page holds the information that appears on your invoices: business name, billing email, phone, and address. Some countries ask for extra fields, such as a VAT or tax code. Your current details sit at the top and previous entries are kept below, so you can restore an older one whenever you need it. Saving here also keeps your payment provider record in sync.

#Card Details

This page shows the payment method you are using: card brand, last four digits, and expiry date. Use Update payment method to enter a new card. It is confirmed securely through Stripe and becomes the default for your subscription.

#Custom plans with a payment still open

If your team is on a custom plan and a payment has not gone through, a dedicated page lets you confirm a bank transfer. Enter the bank name, the payment date, and the transaction reference, and an administrator reviews it. Access comes back as soon as the payment is confirmed.